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Shaping Future Skills

  • Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace

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About This Course

Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace

This course is designed for aviation professionals — pilots, air traffic controllers, and ground staff — who need to communicate with precision, confidence, and clarity in international airspace.

Category :

No. of Lectures :

N/A

Period :

16 Hours

Overview

Overviews

Where Language Meets Safety

Aviation English is more than vocabulary — it’s about understanding context, tone, and protocol in high-stakes communication.
 Through guided practice and simulation-based exercises, participants master the ICAO standard phraseology and gain fluency essential for global aviation standards.

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What You’ll Achieve

Turning Words into Confidence

  • Analyze how to apply soft skills to relevant situations.
  • Distinguish between EI, empathy and professionalism.
  • Explain verbal and non-verbal communication.
  • Identify techniques of team building.
  • Outline steps of problem solving.
  • Identify techniques of time management.
  • List techniques of trust building.
  • Describe the concept of changing management styles.
  • Identify the traits related to self-confidence.
  • Explain how to learn from criticism and feedback.
  • Indicate how and when to reach out to, or back off, people

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FAQs

Clarifying Your Doubts

What is the main goal of the Quality Assurance & Strategic Planning service?

The primary goal is to enhance organizational performance by improving processes, ensuring quality standards, and developing clear strategic roadmaps aligned with long-term goals.

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